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An OGC POV: Engaging #ETDBW Law Firms
Law firms that are Easy To Do Business With – #ETDBW – deliver more value for clients in numerous ways, including:
- They have business models and organizational structures that facilitate flexibility and are designed primarily out of consideration of client needs
- They have an intentionally designed and executed client satisfaction program
- They have a formal system to track client satisfaction, such as NPS Scores
- They hold themselves accountable for improving satisfaction rates
How do you find firms that are truly focused on the needs of your company and its legal department? Download our perspective piece to understand the traits of an #ETDBW law firm and evaluate whether your current firms or those you’re considering engaging are actually easy to do business with.
OGC is committed to being easy to do business with, making our clients’ lives easier and not more complicated. For more information about OGC, please contact us.
This publication should not be construed as legal advice or a legal opinion on any specific facts or circumstances not an offer to represent you. It is not intended to create, and receipt does not constitute, an attorney-client relationship. The contents are intended for general informational purposes only, and you are urged to consult your attorney concerning any particular situation and any specific legal questions you may have. Pursuant to applicable rules of professional conduct, portions of this publication may constitute Attorney Advertising.